| Survey Instrument Design |
| Questionnaire Revision for Telephone Survey |
| Construction of Question-by-Question Explanations for the Questionnaire |
| Instrument Pre-testing |
| Sample Construction |
| Interviewer Training |
| Telephone Interviewing |
| Mailing of Questionnaires |
| Data Coding and Editing |
| Data Entry |
| Data Management |
| Data Analysis |
| Personal Consultation |